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Team members let you give other people access to your Piksel account without sharing your credentials. Each member has a role that determines what they can do, and you can restrict their access to specific branches so they only see the locations relevant to them.

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Invite a team member

1

Go to Team

From the dashboard sidebar, click Team. You’ll see a list of everyone already invited to your account.
2

Click Invite member

Click Invite member to open the invitation form.
3

Enter their email address

Type the email address of the person you want to invite.
You cannot invite the same email address twice. If the address already appears in your team list — whether their status is pending or active — the invitation will be blocked.
4

Assign a role

Choose a role for the new member:
RoleDescription
ViewerCan view screens, media, and playlists. No editing access.
Other rolesAdditional roles may appear depending on your plan.
5

Select branch access

Choose which branches this member can access. Leave the selection empty to grant access to no branches, or select specific branches from the list. Members can only see content assigned to branches in their access list.
6

Send the invitation

Click Send invite. Piksel sends an invitation email to the address you entered. The member appears in your team list with a Pending status until they accept.

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Member status

StatusMeaning
PendingThe invitation email has been sent but the member hasn’t accepted yet.
ActiveThe member has accepted the invitation and can log in.

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Update a member’s role or branch access

1

Find the member

Go to Team and locate the member you want to update.
2

Open their settings

Click the member’s name or the edit icon.
3

Change role or branches

Update the role, the branch access list, or both, then click Save. Changes take effect immediately.
When your organization adds a new branch, remember to update branch access for any team members who should manage that location.

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Remove a team member

To remove someone’s access, open their settings and click Remove member. They will no longer be able to log in or access any part of your account. This does not delete any content they may have managed.
Removing a member is immediate. They will lose access the next time the dashboard checks their session.

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API reference

Returns all team members for your account, ordered by invitation date (newest first).
GET /api/team
Sends an invitation email and creates a pending team member record.
POST /api/team/invite

{
  "email": "colleague@example.com",
  "role": "viewer",
  "branch_ids": ["branch-uuid-1", "branch-uuid-2"]
}
Returns 400 if the email has already been invited.
Updates the role, branch access list, or status of an existing team member.
PUT /api/team/{id}

{
  "role": "viewer",
  "branch_ids": ["branch-uuid-1"]
}
Immediately revokes the member’s access and removes them from your team list.
DELETE /api/team/{id}